Question 1

What services do you offer?

Accepted Answer

We provide regular maintenance cleaning, deep cleaning, move-in/move-out services, and specialized cleaning for areas like kitchens, bathrooms, and high-traffic zones. We also offer commercial office cleaning. Custom plans are available to suit your individual needs.

Question 2

How much do your services cost?

Accepted Answer

Costs depend on the size of your home or office, the type of service required, and the frequency of cleaning. We provide personalized quotes after a brief consultation to understand your specific needs and preferences.

Question 3

Do I need to be home during the cleaning?

Accepted Answer

No, you don't need to be home during cleaning. Many of our clients provide access via a key or door code, and our team ensures everything is securely locked up afterward. We're fully insured and trustworthy.

Question 4

What cleaning products do you use?

Accepted Answer

We use high-quality cleaning products that are safe for families and pets. If you have specific product preferences or allergies, we're happy to accommodate your requests. Just let us know during your consultation.

Question 5

How do I schedule an appointment?

Accepted Answer

You can schedule an appointment by calling us at 562-314-6796, sending an email to jaimejesus562@gmail.com, or filling out our contact form on the website. We'll get back to you promptly to confirm your booking.

Question 6

Can I modify or cancel my appointment?

Accepted Answer

Yes! We offer flexible scheduling and understand that plans can change. You can modify or cancel your appointment by calling or texting us. We accommodate last-minute changes whenever possible.

Question 7

Are you insured and bonded?

Accepted Answer

Yes, Gonzalez Cleaning Services is fully insured and bonded. You can have peace of mind knowing that your property is protected and our team is professional and trustworthy.

Question 8

How long does a typical cleaning take?

Accepted Answer

The duration depends on the size of your space and the type of service. A regular maintenance clean for an average home typically takes 2-4 hours, while deep cleaning or move-in/move-out services may take longer. We'll provide an estimated timeframe during your consultation.

Question 9

Do you provide cleaning supplies and equipment?

Accepted Answer

Yes, we bring all necessary cleaning supplies and equipment. However, if you prefer us to use specific products you provide, we're happy to do so.

Question 10

What areas do you serve?

Accepted Answer

We serve Albuquerque, New Mexico, and surrounding areas within a 20-mile radius, including Rio Rancho, Corrales, Bernalillo, Los Lunas, and more. Contact us to confirm if we serve your specific location.

Question 11

What if I'm not satisfied with the cleaning?

Accepted Answer

Your satisfaction is our top priority. If you're not completely happy with our service, please let us know within 24 hours, and we'll make it right. We stand behind our work with a satisfaction guarantee.

Question 12

Do you offer recurring cleaning services?

Accepted Answer

Absolutely! We offer weekly, bi-weekly, and monthly recurring cleaning services. Regular maintenance helps keep your space consistently clean and can be more cost-effective than one-time cleanings.

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